Simon Sinek talks of the importance of “Empathy.” He says that many leaders are mostly interested in performance at work. If an employee is not performing well, they generally give a threat of do better or you will not have a job. Empathy is being concerned about the human being, not just their output. You don’t know what is going on in their lives. It could be that someone is dying, someone is having health problems, they are having financial problems, or a myriad of things that you have no idea about. Empathy is listening, asking questions, learning to understand what is happening in your employees lives. Caring!