10 Things That Are Helpful When Addressing Misbehavior
Philip@phildankoski posted the following 10 actions that help when dealing with misbehavior: 1. Breathe. 2. Empathize. 3. Forgive. 4. Connect With Them. 5. Understand Their Story. 6. Communicate. 7. Be Patient, It’s a Process! 8. Suggest Alternatives. 9. Seek Advice. 10. Listen, Listen, Listen.
