Randy Conley created the following list of basic human needs for engagement:
1. The need for trust – tough to gain but well worth the time it takes to develop it.
2. The need to have hope – Leaders are dealers of hope.
3. The need to feel a sense of worth – Leaders have the opportunity to help their people feel worthy.
4. The need to feel competent – recognition is powerful.
We are all capable of this challenge of empowering people to meet these human needs. It’s our responsibility.