“Incivility can fracture a team, destroying collaboration, splintering members’ sense of psychological safety, and hampering team effectiveness. Belittling and demeaning comments, insults, and other rude behavior can deflate confidence, sink trust, and erode helpfulness – even for those who aren’t the target of these behaviours.”  By Christine Porath, of Georgetown University, in Brene Brown’s, Braving the Wilderness.

Leave a Reply